📢 Reporting Welfare Concerns and Community Engagement

Welfare concerns can be submitted via online forms, phone calls, or emails, feeding directly into your central CRM. A triage dashboard prioritises cases based on urgency and custom criteria, integrating data from SMS, calls, and emails. This ensures fast, informed decision-making and keeps all stakeholders aligned from the very first contact.

Gifted Animals and Gifted Equines makes it easy for the public to report neglect or cruelty. Each report is triaged and processed efficiently, ensuring swift action. Even when no welfare issue is found, these moments become educational opportunities—helping the public understand equine behaviour and welfare standards.

This approach builds trust and encourages deeper community engagement. Many individuals who report concerns go on to become volunteers, donors, or advocates—strengthening your network and expanding your impact.

Gifted Equines empowers welfare organisations with the tools to deliver high-quality, personalised care—ensuring every animal receives the attention, treatment, and dignity it deserves.

🐴 Rescue, Recovery and Intake

Rescue, Recovery, and End-of-Life Care - Supporting every stage of the animal’s journey with precision, compassion, and control

Gifted Equines and Gifted Animals provide a complete digital solution for managing the full lifecycle of animal care—from emergency rescue to dignified end-of-life support. Designed for shelters, welfare organisations, and sanctuaries, the system ensures every animal receives the attention, documentation, and compassion it deserves.

Once approved, equines move into the rescue phase. Gifted Animals and Gifted Equines supports large-scale and emergency intakes, manages transport logistics, and records health conditions. Sensitive scenarios such as euthanasia and carcass disposal are handled with full documentation and audit trails, ensuring compliance and compassion.

Gifted Animals and Gifted Equines streamlines the rescue process with tools that support:

• Intake Management: Record details of incoming animals, including health status and special care needs.
• Transport Coordination: Book transporters, track vehicle details, and log travel updates in real time.
• Case Escalation: Add intelligence and link to historical data for investigative teams.
• Onboarding: Capture arrival data, notify specialists, and track each animal’s journey through the care pathway.
• Live Dashboards: Instantly view the status of every animal—no whiteboards or guesswork required.

🔐 Identification and Protection

Equine and Animal identification is central to the Gifted Animals and Gifted Equines ethos. By integrating with microchip companies and national databases, the platform ensures every equine is traceable and protected from misuse, fraud, or neglect. This commitment to accurate identification underpins the entire care pathway and supports the highest standards of welfare.

🩺 Rehabilitate

Upon arrival, animals may enter quarantine and are assigned personalised care plans. The system supports detailed treatment tracking, behavioural monitoring, and flexible rehabilitation workflows tailored to each animal’s unique needs.

🩺 Comprehensive Health Management with Gifted Equines

Gifted Animals and Gifted Equines offers a robust health management system that supports every aspect of recovery and rehabilitation:

• Health Records: Maintain detailed current and historical health data for individuals or herds, including origin stories and location tracking.
• Weight Monitoring: Record weights manually or via automated weighbridge integration using chip wands and bridgehead syncing.
• Diet & Nutrition: Track dietary plans with start/end dates and receive alerts for reviews.
• Exercise & Training: Log sessions, durations, and costs to monitor progress and resource use.
• Medical Conditions: Record and view chronic or acute diagnoses with ease.
• Veterinary & Specialist Care: Access full care histories, upcoming appointments, and treatment records.
• Quick Actions: Perform routine care tasks without scheduling—ideal for fast-paced environments.
• Entity Notes & Communication: Share notes, documents, and images with team members or specialists for seamless collaboration.
• Specialist Access: Grant external professionals access to relevant records, notes, and care activities.

🏡 Rehome - A Streamlined Rehoming Journey

Rehome, Foster, and Adopt with Confidence.  Whatever you rehome and whatever you call it – Gifted Equines supports your process, your way

Gifted Animals and Gifted Equines includes a built-in stakeholder CRM that links equines to potential adopters, foster carers, or long-term guardians. Every interaction is recorded, supporting responsible, traceable rehoming decisions that prioritise the animal’s welfare and future.

Gifted Animals and Gifted Equines simplifies and strengthens the rehoming process for horses, ponies, donkeys, and mules—whether through adoption, fostering, guardianship, or sanctuary-at-home schemes. After rehabilitation, finding the right long-term home is essential to ensure the animal’s continued wellbeing.

From listing to lifelong support, Gifted Animals and Gifted Equines supports every step:

• Website Integration: Automatically publish rehoming profiles via a dedicated Gifted page, embedded frame, or direct API to your website.
• Online Applications: Potential carers apply online, reducing admin and eliminating data duplication.
• Assessment & Matching: Applications are reviewed to ensure a good fit, followed by meet-and-greets and home checks.
• Trial Periods & Support: Trial placements and ongoing advice help ensure successful transitions.
• Regular Check-ins: Continued welfare monitoring through scheduled visits and digital updates.

🔍 Transparency, Accuracy, and Support

Gifted Animals and Gifted Equines ensures rehomers are fully informed with accurate digital records of each animal’s health, behaviour, and care needs. The system supports:

• Ownership Retention: Organisations retain legal ownership, safeguarding animal welfare and enabling recovery if needed.
• Positive Reinforcement: Rehomers receive guidance on diet, training, and care—encouraging kind, effective handling.
• Community Engagement: Rehomers, carers, and guardians are supported and empowered, becoming long-term advocates for animal welfare.

Gifted Animals and Gifted Equines helps welfare organisations rehome responsibly, efficiently, and compassionately—ensuring every animal finds the right home and the right future.

🌿 Retirement and End-of-Life Care

Gifted Animals and Gifted Equines supports compassionate and well-documented end-of-life care:

• Rehomed Animal Support: Manage requests from carers or guardians to euthanise animals, with full documentation and welfare oversight.
• Internal End-of-Life Requests: Staff can initiate and manage euthanasia processes for animals in sanctuary care, with built-in authorisation workflows.
• Digital Communication: Notify teams, vets, and external partners via internal tasks, email, or SMS.
• Passport & Microchip Management: Automate the return and deactivation of passports and microchip records to prevent misuse or fraud.
• Condolence & Closure: Send sympathy messages and offer keepsakes to rehomers, ensuring a respectful and supportive experience.

🌅 Retire

For equines and animals that cannot be rehomed, the system supports long-term sanctuary care. All data — from welfare reports to retirement — is fully auditable, with every edit time-stamped and digitally signed. This ensures complete transparency and accountability throughout the animal’s life cycle.

🧠 Why It Matters

Gifted Animals and Gifted Equines ensures that every animal—whether rescued, rehomed, or retired—receives the highest standard of care. The platform empowers organisations to:

• Respond quickly to emergencies
• Maintain full traceability and compliance
• Provide compassionate, structured end-of-life care
• Support carers and rehomers with dignity and respect
•  

From first contact to final farewell, Gifted Animals and Gifted Equines helps you manage every moment with clarity, compassion, and confidence.

Task Management Made Simple - Intelligent automation for animal welfare, shelters, and equine care

Gifted Equines and Gifted Animals offer a powerful task management system designed to simplify the complex operations of animal shelters, welfare organisations, and equine centres. Whether you're managing a herd or coordinating care across multiple teams, this system ensures nothing is missed and everything runs smoothly.

🧠 Smart Scheduling and Automation

• Create and Assign Tasks: Easily schedule tasks for individuals, teams, or unassigned groups. Use templates for specialists like vets, farriers, or dentists.
• Speech-to-Text Notes: Record detailed notes quickly using voice input—ideal for busy environments and specialist care.
• Drag-and-Drop Rescheduling: Move tasks between days with ease, no need to edit manually.
• Repeat Scheduling: Set tasks to repeat daily, weekly, monthly, or on custom intervals.

📋 Comprehensive Oversight

• Daily Hub View: Monitor tasks by day, week, or month. Overdue tasks are highlighted for quick action.
• Category Filters: View tasks by type—maintenance, rehoming, volunteer jobs, and more.
• Completed Tasks: Toggle visibility to track progress and maintain clarity.

🐾 Integrated Animal Care

• Link Tasks to Animal Records: Every care action, from training to medical treatment, is recorded and synced with the animal’s profile.
• Quick Actions: Perform routine tasks like parasite control, health assessments, and vaccinations without using the scheduler.
• Specialist Access: External professionals can view and update their assigned tasks and animal records.

📊 Reporting, Compliance, and Communication

• Contact 360: Centralised contact management for seamless team communication.
• Audit-Ready Records: Every action is logged, date-stamped, and digitally signed.
• Analytics & Insights: Generate detailed reports for internal reviews, inspections, and strategic planning.

Gifted’s task management system transforms daily operations—reducing admin, improving care quality, and ensuring your organisation is always prepared, compliant, and connected.